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Grand Mercure Auckland

4
4.5 Star Hotel
See Rooms Available

Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.


Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


Business Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.


Rooms

Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Queen Street Shopping District - 0.1 km / 0.1 mi
La Cigale Market at Britomart - 0.1 km / 0.1 mi
Britomart Transport Centre - 0.1 km / 0.1 mi
Queens Wharf - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
Auckland Ferry Terminal - 0.3 km / 0.2 mi
New Zealand National Maritime Museum - 0.5 km / 0.3 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
Princes Wharf - 0.7 km / 0.4 mi
Viaduct Harbour - 0.8 km / 0.5 mi
SkyCity Casino - 0.8 km / 0.5 mi
Albert Park - 0.8 km / 0.5 mi
Sky Tower - 0.8 km / 0.5 mi
The Civic - 0.8 km / 0.5 mi
Auckland Central City Library - 0.9 km / 0.5 mi

The preferred airport for Grand Mercure Auckland is Auckland Intl. Airport (AKL) - 28 km / 17.4 mi


Location

Grand Mercure Auckland is centrally located in Auckland, a 4-minute walk from Auckland Ferry Terminal and 10 minutes by foot from Sky Tower. This 4.5-star hotel is 0.6 mi (1 km) from Auckland Town Hall and 0.7 mi (1.1 km) from University of Auckland.


Headline

Near Auckland Ferry Terminal

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Featured Amenities

  • Free WiFi
  • Restaurant
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Meeting rooms
  • Wheelchair-accessible registration desk
See Rooms Available

Featured Amenities

  • Free WiFi
  • Restaurant
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Assistive listening devices available
  • In-room accessibility
  • Free newspapers in lobby
  • Accessible bathroom
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Library
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Offsite parking discounted rates available
  • Fitness facilities
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Terrace
  • Concierge services
place View Map
place
8 Customs Street, Auckland, 1707, NEW ZEALAND
phone
+64 (09) 377 8920
place View Map
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More about Grand Mercure Auckland

Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.


Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM for a fee.


Renovations

Due to COVID-19, this property’s food and beverage options may be limited.


Business Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.


Rooms

Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Queen Street Shopping District - 0.1 km / 0.1 mi
La Cigale Market at Britomart - 0.1 km / 0.1 mi
Britomart Transport Centre - 0.1 km / 0.1 mi
Queens Wharf - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
Auckland Ferry Terminal - 0.3 km / 0.2 mi
New Zealand National Maritime Museum - 0.5 km / 0.3 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
Princes Wharf - 0.7 km / 0.4 mi
Viaduct Harbour - 0.8 km / 0.5 mi
SkyCity Casino - 0.8 km / 0.5 mi
Albert Park - 0.8 km / 0.5 mi
Sky Tower - 0.8 km / 0.5 mi
The Civic - 0.8 km / 0.5 mi
Auckland Central City Library - 0.9 km / 0.5 mi

The preferred airport for Grand Mercure Auckland is Auckland Intl. Airport (AKL) - 28 km / 17.4 mi


Location

Grand Mercure Auckland is centrally located in Auckland, a 4-minute walk from Auckland Ferry Terminal and 10 minutes by foot from Sky Tower. This 4.5-star hotel is 0.6 mi (1 km) from Auckland Town Hall and 0.7 mi (1.1 km) from University of Auckland.


Headline

Near Auckland Ferry Terminal

  • Free WiFi
  • Restaurant
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Assistive listening devices available
  • In-room accessibility
  • Free newspapers in lobby
  • Accessible bathroom
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Library
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Offsite parking discounted rates available
  • Fitness facilities
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Terrace
  • Concierge services

Check-in - Begin Time

2:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.


Check-in - Min Age

18


Check-out - Time

11:00 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Self parking fee: NZD 30 per day
  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • Enhanced food service safety measures are in place.

Hotel

  • Free WiFi
  • Restaurant
  • Dry cleaning/laundry service
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Assistive listening devices available
  • In-room accessibility
  • Free newspapers in lobby
  • Accessible bathroom
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Library
  • Bar/lounge
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Offsite parking discounted rates available
  • Fitness facilities
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Terrace
  • Concierge services


Check-in - Begin Time

2:00 PM


Check-in - End Time

midnight


Check-in - Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.


Check-in - Min Age

18


Check-out - Time

11:00 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Self parking fee: NZD 30 per day
  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • Enhanced food service safety measures are in place.

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