Grand Mercure Auckland

4
4.5 Star Hotel

Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.


Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM for a fee.


National Ratings

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.


Business Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.


Rooms

Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Queen Street Shopping District - 0.1 km / 0.1 mi
La Cigale Market at Britomart - 0.1 km / 0.1 mi
Britomart Transport Centre - 0.1 km / 0.1 mi
Queens Wharf - 0.2 km / 0.1 mi
Auckland Ferry Terminal - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
New Zealand National Maritime Museum - 0.5 km / 0.3 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
Princes Wharf - 0.7 km / 0.4 mi
Sky City Casino - 0.8 km / 0.5 mi
Viaduct Harbour - 0.8 km / 0.5 mi
SkyCity Casino - 0.8 km / 0.5 mi
Albert Park - 0.8 km / 0.5 mi
SKYCITY Auckland Convention Centre - 0.8 km / 0.5 mi
Sky Tower - 0.8 km / 0.5 mi

The preferred airport for Grand Mercure Auckland is Auckland Intl. Airport (AKL) - 28.6 km / 17.8 mi


Location

Grand Mercure Auckland is centrally located in Auckland, a 3-minute walk from Auckland Ferry Terminal and 10 minutes by foot from Sky Tower. This 4.5-star hotel is 0.7 mi (1.1 km) from University of Auckland and 1 mi (1.7 km) from Auckland Town Hall.

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Featured Amenities

  • Free WiFi
  • Restaurant
  • Wheelchair-accessible on-site restaurant
  • Library
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
place
8 Customs Street, Auckland, 1707, NEW ZEALAND
phone
+64 (09) 377 8920
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More about Grand Mercure Auckland

Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.


Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM for a fee.


National Ratings

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.


Business Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.


Rooms

Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Queen Street Shopping District - 0.1 km / 0.1 mi
La Cigale Market at Britomart - 0.1 km / 0.1 mi
Britomart Transport Centre - 0.1 km / 0.1 mi
Queens Wharf - 0.2 km / 0.1 mi
Auckland Ferry Terminal - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
New Zealand National Maritime Museum - 0.5 km / 0.3 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
Princes Wharf - 0.7 km / 0.4 mi
Sky City Casino - 0.8 km / 0.5 mi
Viaduct Harbour - 0.8 km / 0.5 mi
SkyCity Casino - 0.8 km / 0.5 mi
Albert Park - 0.8 km / 0.5 mi
SKYCITY Auckland Convention Centre - 0.8 km / 0.5 mi
Sky Tower - 0.8 km / 0.5 mi

The preferred airport for Grand Mercure Auckland is Auckland Intl. Airport (AKL) - 28.6 km / 17.8 mi


Location

Grand Mercure Auckland is centrally located in Auckland, a 3-minute walk from Auckland Ferry Terminal and 10 minutes by foot from Sky Tower. This 4.5-star hotel is 0.7 mi (1.1 km) from University of Auckland and 1 mi (1.7 km) from Auckland Town Hall.

  • Free WiFi
  • Restaurant
  • Wheelchair-accessible on-site restaurant
  • Library
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Offsite parking discounted rates available
  • Breakfast available (surcharge)
  • Concierge services
  • Conference center
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Laundry facilities
  • Accessible bathroom
  • Total number of rooms - 207
  • Wheelchair-accessible concierge desk
  • Number of floors - 13
  • In-room accessibility
  • Number of buildings/towers - 1
  • Assistive listening devices available
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Free newspapers in lobby

Check-in - Begin Time

3:00 PM


Check-in - End Time

midnight


Check-in - Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival.


Check-in - Min Age

18


Check-out - Time

11:00 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Self parking fee: NZD 30 per day
  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Hotel

  • Free WiFi
  • Restaurant
  • Wheelchair-accessible on-site restaurant
  • Library
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • Offsite parking discounted rates available
  • Breakfast available (surcharge)
  • Concierge services
  • Conference center
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Laundry facilities
  • Accessible bathroom
  • Total number of rooms - 207
  • Wheelchair-accessible concierge desk
  • Number of floors - 13
  • In-room accessibility
  • Number of buildings/towers - 1
  • Assistive listening devices available
  • Multilingual staff
  • Wheelchair-accessible registration desk
  • Free newspapers in lobby


Check-in - Begin Time

3:00 PM


Check-in - End Time

midnight


Check-in - Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property


Check-in - Special Instructions

Front desk staff will greet guests on arrival.


Check-in - Min Age

18


Check-out - Time

11:00 AM


Fees - Mandatory

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Fees - Optional

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Self parking fee: NZD 30 per day
  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Policies - Know Before You Go

  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.